pkr098 Privacy Policy

1. Data Controller

1.1 For the purposes of this Privacy Policy, the data controller responsible for your personal information is pkr098 — the online casino and sports betting platform accessible at pkr098.org.

1.2 If you have any questions or concerns about how pkr098 processes your personal data, you may contact our support team at any time using the contact details provided in Section 16 of this Privacy Policy.

2. Data We Collect

2.1 pkr098 collects personal data from you in the following categories:

2.1 Registration Data

When you create a pkr098 account via the pkr098 Login registration flow, we collect your full legal name, date of birth, Pakistani mobile number, email address, city of residence, and a username and password of your choosing.

2.2 Identity Verification (KYC) Data

To comply with our obligations under the applicable gaming licence and anti-money laundering regulations, pkr098 requires you to submit a copy of a valid government-issued identity document (CNIC, Pakistani passport, or driving licence) and proof of address when you request a withdrawal.

2.3 Financial Data

When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, or USDT TRC20, pkr098 records transaction amounts, timestamps, payment method reference numbers, and PKR amounts. Full account credentials for payment methods are processed by the respective payment providers and are not stored by pkr098.

2.4 Technical & Usage Data

pkr098 automatically collects certain technical information when you access our platform, including your IP address, device type, operating system, browser type, session duration, pages visited, games played, and betting activity. This data is used to maintain platform security, detect fraud, and improve the pkr098 user experience.

2.5 Communications Data

If you contact pkr098 support via live chat or email, we retain records of those communications in order to manage your query, maintain a support history, and improve our service quality.

2.6 Responsible Gaming Data

If you use pkr098's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record those preferences and the dates on which they were set or modified. This data is essential to honouring your responsible gaming elections and cannot be deleted while a restriction is active.

3. How We Use Your Data

3.1 pkr098 uses your personal data for the following purposes:

• To create and manage your pkr098 account and provide access to our casino and sports betting services.
• To process deposits and withdrawals in PKR via your selected payment method.
• To verify your identity and age as part of the mandatory KYC process before withdrawal.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the pkr098 platform.
• To send you transactional communications such as deposit confirmations, withdrawal updates, and security alerts.
• To send promotional communications about pkr098 bonuses, free bets, and new game launches — only where you have opted in to receive such communications.
• To enforce the pkr098 Terms & Conditions and Responsible Gaming Policy, including age verification and self-exclusion.
• To maintain platform security, monitor for unusual account activity, and protect the integrity of pkr098 games and betting markets.
• To comply with applicable legal and regulatory obligations, including reporting requirements under our gaming licence.
• To analyse usage patterns and improve the performance, design, and content of the pkr098 platform.

4. Legal Basis for Processing

4.1 pkr098 processes your personal data on the following legal bases:

Processing Purpose	Legal Basis
Account creation and service delivery	Performance of contract
Payment processing (JazzCash, EasyPaisa, etc.)	Performance of contract
KYC and age verification	Legal obligation
Anti-money laundering monitoring	Legal obligation
Fraud detection and platform security	Legitimate interests
Responsible gaming tool enforcement	Legal obligation / legitimate interests
Promotional communications	Consent (opt-in)
Platform analytics and improvement	Legitimate interests

5. Data Sharing & Disclosure

5.1 pkr098 does not sell or rent your personal data to any third party. We may share your data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 infrastructure providers receive only the transaction data necessary to process your deposit or withdrawal.
• KYC verification providers: Identity documents submitted for KYC may be processed by a third-party identity verification service operating under a strict data processing agreement with pkr098.
• Regulatory authorities: pkr098 may be required to disclose certain player data to gaming regulators, financial intelligence units, or law enforcement agencies where required by law or under our gaming licence obligations.
• Platform technology providers: Hosting, security, and analytics providers who assist in operating the pkr098 platform may process limited technical data under contractual data protection obligations.
• Game content providers: Third-party game studios whose titles are available on pkr098 may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game studios without your explicit consent.

5.2 All third-party data processors engaged by pkr098 are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than that for which it was shared.

6. Payment Data

6.1 All financial transactions on pkr098 are denominated in Pakistani Rupees (PKR). pkr098 records transaction metadata (amounts, dates, payment method references) for account history, dispute resolution, and regulatory compliance purposes.

6.2 pkr098 does not store complete mobile wallet credentials, full bank account numbers, or card numbers on its own servers. Payment credentials are tokenised or processed directly by the relevant payment provider (e.g. JazzCash or EasyPaisa) under their own security and privacy frameworks.

6.3 In accordance with anti-money laundering obligations, pkr098 may request documentation evidencing the source of funds for large or unusual deposit patterns. This information is stored securely and used solely for compliance purposes.

7. KYC & Identity Verification

7.1 pkr098 is required under its gaming licence to verify the identity and age of all players before processing withdrawals. The KYC process requires you to submit a government-issued identity document and proof of address.

7.2 KYC documents submitted to pkr098 are stored in encrypted form on secure servers. Access is restricted to authorised pkr098 compliance personnel on a strict need-to-know basis.

7.3 pkr098 accepts the following documents for KYC purposes: Pakistani CNIC (Computerised National Identity Card), Pakistani passport, and Pakistani driving licence. Proof of address may be provided via a recent utility bill, bank statement, or official government correspondence bearing your name and address.

8. Cookies & Tracking Technologies

8.1 pkr098 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used by pkr098 are as follows:

• Strictly necessary cookies: Required for pkr098 Login session management, security token validation, and core platform functionality. These cannot be disabled without breaking platform access.
• Performance cookies: Used to collect anonymised data about how players navigate the pkr098 platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve platform performance.
• Functional cookies: Used to remember your language preferences, game lobby settings, and responsible gaming tool configurations on pkr098.

8.2 pkr098 does not use third-party advertising cookies or cross-site tracking technologies. We do not participate in ad networks or retargeting systems.

8.3 You may manage or delete cookies via your browser settings at any time. Disabling strictly necessary cookies will affect your ability to log in and use the pkr098 platform.

9. Data Retention

9.1 pkr098 retains your personal data for as long as your account remains active and for a minimum period thereafter as required by our gaming licence and applicable legal obligations. The general retention schedule is as follows:

• Account registration data: Retained for the lifetime of your pkr098 account plus a minimum of five (5) years following account closure.
• KYC identity documents: Retained for a minimum of five (5) years following account closure in accordance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years following each transaction for financial reporting and regulatory compliance purposes.
• Support communications: Retained for a minimum of two (2) years following the resolution of each support interaction.
• Responsible gaming records: Retained for the duration of any active restriction period, plus five (5) years thereafter.

9.2 Upon expiry of the applicable retention period, pkr098 will securely delete or anonymise your personal data in accordance with industry-standard data destruction procedures.

10. Data Security

10.1 pkr098 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pkr098 platform.
• AES-256 encryption at rest for all stored personal and financial data.
• Multi-factor authentication options for pkr098 account access.
• Continuous monitoring of platform infrastructure for intrusion attempts and anomalous activity.
• Regular third-party security audits and penetration testing of the pkr098 platform.
• Strict internal access controls — pkr098 staff can only access player data on a documented need-to-know basis.

10.2 Notwithstanding the above, no system is entirely immune to security incidents. In the event of a data breach that poses a risk to your personal data, pkr098 will notify affected players and relevant regulatory authorities in accordance with applicable legal requirements.

11. Your Rights

11.1 Subject to applicable law and the exceptions described below, you hold the following rights in relation to your personal data held by pkr098:

• Right of access: You may request a copy of the personal data pkr098 holds about you at any time.
• Right to rectification: You may request that pkr098 correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where pkr098 no longer has a lawful basis for retaining it. Note that data subject to regulatory retention obligations (such as KYC and transaction records) cannot be deleted until the applicable retention period has expired.
• Right to restrict processing: You may request that pkr098 limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to pkr098.
• Right to object: You may object to pkr098 processing your personal data on the basis of legitimate interests. You also have an absolute right to opt out of direct marketing communications at any time.
• Right to withdraw consent: Where pkr098 relies on your consent as the legal basis for processing (e.g. promotional emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

11.2 To exercise any of these rights, please contact the pkr098 support team using the details in Section 16. pkr098 will respond to all data subject requests within the timeframe required by applicable law and will not charge a fee for routine requests.

12. Children's Privacy

12.1 pkr098 is strictly an adult platform. Our Services are not directed at, and are not intended to be used by, any person under the age of 21. pkr098 does not knowingly collect personal data from individuals under 21 years of age.

12.2 If pkr098 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all data will be deleted, and any balance held will be returned to the payment source used for deposit after identity verification of the account holder.

12.3 If you believe that a person under the age of 21 has registered a pkr098 account, please notify us immediately using the contact details in Section 16.

13. International Data Transfers

13.1 pkr098 operates infrastructure that may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, pkr098 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law.

13.2 Safeguards for international transfers may include contractual data protection clauses with the receiving entity, adequacy decisions where applicable, or binding corporate rules where relevant.

14. Third-Party Services

14.1 The pkr098 platform may contain links to or integrations with third-party services, including payment providers such as JazzCash and EasyPaisa. These third parties operate under their own privacy policies, which pkr098 does not control.

14.2 pkr098 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any payment provider or third-party service you use in connection with your pkr098 account.

15. Changes to This Privacy Policy

15.1 pkr098 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, pkr098 will notify registered players by email or in-platform notification prior to the changes taking effect. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

15.2 Your continued use of the pkr098 platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any revision, you should cease using pkr098 and contact support to close your account.

16. Contact Us

16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data pkr098 holds about you, please contact our support team. Our English-language support is available 24 hours a day, 7 days a week.

Email: [email protected]

Please do not send copies of identity documents or financial information via email unless specifically requested by our compliance team as part of a verified KYC process. For account-specific queries, use the in-platform live chat after pkr098 Login.